Talk about service!...
Sent Garret some questions on Tuesday, answers recieved a few minutes later!
Ordered the drive (60Gb Z3 upgrade and screws) late Tuesday evening (std USPS shipping), received acknowledgement within the hour with promise to ship the next day.
Early Wednesday morning received e-mail with installation instructions and shipping confirmation.
Drive arived today (Friday), took less than 15 minutes to install (I had a good #0 screwdriver so those came out very easily -- didn't need to ones I purchased) and I'm back up and running (now I gotta reinstall my ripped