XM and Pioneer tech help is worthless, all they do is point fingers at each other "call xm" "call pioneer" is all i got out them. mybe one day they will get a clue what cutomer service is and answer a question. i plan on calling XM everyday.
I called XM and they reffered me to pioneer...... I too have the same problem, i also have done a post for my problem. I will call pioneer and and update later.
I installed a AVIC D2 in my jeep G.C. and had to get the dash modifed, you can get a bezel from jeep that will fit it. I had all the work done at a local audio place for $200