Well thnx for your help. I gave up and took it back to BestBuy, after arguin for awhile I got him to replace it. Almost got the X920BT on BestBuy, but then the
X920BT was at another store 15 minutes away!! GRRR So I might try to sell they new X710BT on ebay or something and order up a X920BT<<<< I want that or the Z110BT badly
Thnx again, I tried to recalabrate, I couldnt get to it. I would have been cool with that if I could have fixed it. My concern is what caused it? I trust the mods hands down, so maybe my daughter was tryin to press ok to quickly? IDK