OK, here's the whole story. Just over a year ago (conveniently just long enough for the unit to be out of warranty), my truck got broken into and my Z3 got stolen. I had full coverage insurance, and they agreed to cover the damage to my truck (thieves actually tried to pry my door open with a crowbar before they gave up and broke the window) along with the cost of the radio. I told them that I didn't want another fixed-screen unit, as it was too obvious with the vehicle off, so they agreed to get me an N5. They sent out a mobile installer who installed the unit at my job (at the time, the serv