No, it shouldn't matter that you are using a power supply. It will take longer than 5 seconds on some units. I hold all 4 buttons in for 12 seconds then release the reset and hold the remaining 3 in. If you listen closely, you will hear a change in fan speed and it may take up to another 12 seconds for the blue screen to appear. It may take 3 or 4 tries using this method. Make sure you are holding all the buttons in that your supposed to be. Good luck!