Racer-X, I tried firmware stuff and experienced the same thing you went through where it looked like the BT was working, but then shut off after a bit. The Pioneer rep I spoke to didn't ask me anything like that. I told him that the Bluetooth Firmware version was all dashes like the OP mentioned, and he knew that the unit was messed up and told me to send it in. Hopefully your unit is still under warranty, but if it is, you should try calling them again and mentioning the Bluetooth Firmware version. Pioneer ended up sending me a refurbished one instead of fixing my old unit, and it seems t