I am also experiencing this problem. I have the PAC SWI-PS installed in a 2012 Jeep Wrangler. All of the hardware buttons on the head unit and steering wheel controls continue to function once the touchscreen stops responding which is odd. I have disconnected PAC SWI-PS and the touchscreen will still lockup until I turn off the vehicle and turn it back on. The thing is that the touchscreen doesn't really stop responding from what I have found. Try the following:
Hold down the source button until you turn off the device and it goes in to the demo mode.
Tap the screen. You should hear a be