akita12 Posted July 31, 2008 Report Share Posted July 31, 2008 Does anyone have the Phone # or who to contact at either Pioneer or Avic. This is getting ridiculous. My Blackberry worked fine vefore the update, now, not so good, it connects disconnects, and after deleting, repairing, etc, same problem, really frustrated but want to keep the device. Thanks Quote Link to post Share on other sites
HiFiSi Posted July 31, 2008 Report Share Posted July 31, 2008 AVIC isn't a company or place. It's the designation Pioneer uses for it's navigation units. Pioneer's phone number is somewhere on their website... probably at a "support" or "contact us" link. http://www.pioneerelectronics.com/PUSA/ Edit: did it for ya. Took 10 seconds lol. For Service & Support Please Contact Us At: Support Icon Small 1925 E. Dominguez St. Long Beach, CA 90810 Call (800) 421-1404 Or contact us by e-mail. Hours of operation: 24 hours a day for most services. Hours for product service, product operation and parts inquires: Mon. - Fri. 9:00 a.m. - 7:30 p.m. Eastern (all product inquiries). Sat. - Sun. 11:00 a.m. - 7:30 p.m. Eastern (plasma, DVD recorder, navigation inquiries only). Quote Link to post Share on other sites
vastmax Posted July 31, 2008 Report Share Posted July 31, 2008 I have the same problem with my 8830. This is on my list of things that the update made worse. My fix for it is to take the F90 back and get the DNX8120, mine will be in next week. Quote Link to post Share on other sites
akita12 Posted July 31, 2008 Author Report Share Posted July 31, 2008 Thank I appreciate the help, unfortunately I guess maybe since the unit was an upgrade to the new software I am going to call my vendor and get a replacement sent out to me once they are shipped out from Pioneer. I want try to make it work, I really like this unit and don't want to hear the wife's I told you so. Thanks Quote Link to post Share on other sites
CamelTowing Posted July 31, 2008 Report Share Posted July 31, 2008 1-800-Pioneer works too Quote Link to post Share on other sites
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