mistarivera Posted January 31, 2009 Report Share Posted January 31, 2009 I have a Z2 and I am trying to update firmware 2.14. I have a firmware disc from Pioneer. I inserted up disc and nothing happens. I am trying to install my map upgrade disc (CNDV-800HD). Any suggestions who be greatly appreciated Quote Link to post Share on other sites
jwq Posted January 31, 2009 Report Share Posted January 31, 2009 I have a Z2 and I am trying to update firmware 2.14. I have a firmware disc from Pioneer. I inserted up disc and nothing happens. I am trying to install my map upgrade disc (CNDV-800HD). Any suggestions who be greatly appreciated I assume you followed the required steps for the 800HD update ? And that you actually got the HD800 update disk from Pioneer, as you can only use it for ONE Pioneer Z-series. The password is generated one-time, based on the serial number of the unit and DVD... Instructions for the European version f.i. are here: http://www.service.pioneer-eur.com/peeservice/instrmanuals.nsf/0/4E357736FEC6AB98C125748000344960/$File/MAN-CNDV-800HD-EN.pdf I assume that the US version works practically the same, i.e. you need to get a password from the Pioneer site. In addition, for the second phase you need to be in the MAP menu with the current location (see instructions) Quote Link to post Share on other sites
mistarivera Posted January 31, 2009 Author Report Share Posted January 31, 2009 All disc are from Pioneer, but the instructions for the 800HD state that you must have firmware update 2.14 prior to installing the 800HD. I called Pioneer and the guy said that the firmware disc must be installed with the map screen on. I tried several screens and the firmware will not install. I didn't want to install the 800HD without first installing the firmware update. Quote Link to post Share on other sites
CamelTowing Posted January 31, 2009 Report Share Posted January 31, 2009 Call Pioneer back and have them send you the update then Quote Link to post Share on other sites
mistarivera Posted January 31, 2009 Author Report Share Posted January 31, 2009 I have a new update from Pioneer. Just trying to see if anyone knows of any causes for the firmware not to update Quote Link to post Share on other sites
CamelTowing Posted January 31, 2009 Report Share Posted January 31, 2009 No, could be a bad burn. What does your deck say in the service information screen? Quote Link to post Share on other sites
garrettoomey Posted January 31, 2009 Report Share Posted January 31, 2009 It may already have the 2.14 firmware... Quote Link to post Share on other sites
mistarivera Posted February 1, 2009 Author Report Share Posted February 1, 2009 This is the info on the disc from Pioneer disc.doc Quote Link to post Share on other sites
jwq Posted February 1, 2009 Report Share Posted February 1, 2009 You need to look at the actual software version(s) on your Z2, on the info screen... Quote Link to post Share on other sites
DataAve Posted February 22, 2009 Report Share Posted February 22, 2009 I have a Z2 and I am trying to update firmware 2.14. I have a firmware disc from Pioneer. I inserted up disc and nothing happens. I am trying to install my map upgrade disc (CNDV-800HD). Any suggestions who be greatly appreciated I assume you followed the required steps for the 800HD update ? And that you actually got the HD800 update disk from Pioneer, as you can only use it for ONE Pioneer Z-series. The password is generated one-time, based on the serial number of the unit and DVD... Instructions for the European version f.i. are here: http://www.service.pioneer-eur.com/peeservice/instrmanuals.nsf/0/4E357736FEC6AB98C125748000344960/$File/MAN-CNDV-800HD-EN.pdf I assume that the US version works practically the same, i.e. you need to get a password from the Pioneer site. In addition, for the second phase you need to be in the MAP menu with the current location (see instructions) What is your problem with all your ASSumes? Either come straight out and say what you mean, or just help the guy/girl. Quote Link to post Share on other sites
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