morrosteve Posted February 11, 2011 Report Share Posted February 11, 2011 Has anyone figured out how to hide the Eco graph on the navigation screen display after the update? Even with the all of the Eco modes set to off, the graph still takes space on the screen. Quote Link to post Share on other sites
shawnmos Posted February 12, 2011 Report Share Posted February 12, 2011 Service Info Screen: Version 2.0001 One thing that may be unclear is that after you've installed the map/system update. You must go back to the Pioneer website to generate a new password based on Device ID and POI Media Number Card # Ah ha! Mine says version 2.0000. Hopefully I can get Pioneer to send me an update from 2.0000 to 2.0001. Quote Link to post Share on other sites
shawnmos Posted February 18, 2011 Report Share Posted February 18, 2011 So I called Pioneer and after spending over an hour on the phone and getting shuffled from support to warranty to parts I finally got a hold of someone who could help me. The lady I talked to in their parts department said there was a problem with the update and that she would send me an update which will bring my unit to 2.0001. So if anyone else is having this problem call their parts department directly and ask for the 2.001 update. I'll post back when I get the update. Quote Link to post Share on other sites
H2k Posted February 18, 2011 Report Share Posted February 18, 2011 Did they required you to send in the original SD card back? Quote Link to post Share on other sites
shawnmos Posted February 19, 2011 Report Share Posted February 19, 2011 Nope Quote Link to post Share on other sites
shawnmos Posted February 20, 2011 Report Share Posted February 20, 2011 Well, I got the update and it's the wrong thing. It's the same update that's on their website. Quote Link to post Share on other sites
morrosteve Posted February 20, 2011 Report Share Posted February 20, 2011 Well, I got the update and it's the wrong thing. It's the same update that's on their website. What do you mean "on their website"? The map/system update comes on a SD card right? Quote Link to post Share on other sites
shawnmos Posted February 21, 2011 Report Share Posted February 21, 2011 No it's an old update. The one before the map update. Quote Link to post Share on other sites
morrosteve Posted February 21, 2011 Report Share Posted February 21, 2011 No it's an old update. The one before the map update. Sorry I'm not aware of the earlier update. I think this thread is concerning the latest map/system update distributed via a SD card and the associated POI's update which is distributed via a download. Quote Link to post Share on other sites
shawnmos Posted February 21, 2011 Report Share Posted February 21, 2011 Which is why I said it was the wrong thing. They sent me 1.0003. I needed 2.001. Quote Link to post Share on other sites
morrosteve Posted February 21, 2011 Report Share Posted February 21, 2011 Which is why I said it was the wrong thing. They sent me 1.0003. I needed 2.001. Hey I'm just trying to help - don't be a jerk. I think what you are saying is that you purchased the map/system update on a SD card that resulted in system version 2.000. You asked Pioneer to send you the latest version 2.0001 and they sent you an even older version 1.0003? Quote Link to post Share on other sites
shawnmos Posted February 21, 2011 Report Share Posted February 21, 2011 That is correct. Did not mean to be rude. Quote Link to post Share on other sites
shawnmos Posted February 21, 2011 Report Share Posted February 21, 2011 Well no luck with Pioneer tech support. I talked to the parts department and they connected me to navigation which told me I had to contact warranty. The warranty department said there is nothing they can do and that I have to contact navigation, so I hung up and called parts again and tried to see if there was anyway they could get me the right update. Because I didn't buy the update through them I can't exchange it for the correct update and the lady told me that the only thing I could do is send it in for repair on my own dime. It is completely absurd that I have to send it in for repair just to get my unit updated from 2.000 to 2.001. I've always wondered how someone could be so upset that they would never deal with a company again, but now I understand completely. This is the worst head unit pioneer has ever released, and their support is so bad I never want to deal with them again. Quote Link to post Share on other sites
H2k Posted February 21, 2011 Report Share Posted February 21, 2011 I think the easiest way at this point is having someone with the newer v2.001 SD card to upload the contents for us. That is if there's anyone willing to do it. Quote Link to post Share on other sites
shawnmos Posted February 22, 2011 Report Share Posted February 22, 2011 Hopefully we can find someone willing to do it. Maybe send one of us it burned to a disc, and we can put it on an SD card ourselves, then send the disc to the next person in this thread having a problem. I wouldn't mind doing that. In the meantime, could one of you who have a properly working update give me the UPC that's on the box? The UPC on my defective update is 884938121323. Also written on the box is CZH8641-A. I am trying to see if there is a way of distinguishing which of these are bad without opening them. Quote Link to post Share on other sites
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