Sleuth Posted December 31, 2010 Report Share Posted December 31, 2010 Follow-up! Based on a recommendation made earier in this thread, I called Kent at Parago. He was very pleasant. I had taped the s/n cut from the box to the rebate form. When they removed it, the tape must have torn away the bar code. He had me fax him my photocopy of rebate form with s/n taped to it, that I had made before mailing. All is good now, my faith (and $100 rebate)has been restored! I received my $100 check today, only 5 weeks!! My (now) $500 AVIC X Rocks!! Quote Link to post Share on other sites
eclipse785 Posted January 2, 2011 Report Share Posted January 2, 2011 Just called the infamous number to check the status as mine has been "n processing" for over two months. The customer service rep appeared to be dumbfounded. "I just don't know why it hasn't been processed sir. There is no reason it should be taking this long." She confirmed my info, "expedited" the issuing of the check and promised that I'd receive it in 14 days. We'll see. Quote Link to post Share on other sites
tjhess Posted January 3, 2011 Report Share Posted January 3, 2011 I am calling again tomorrow or calling a lawyer! Â Rebate: $100.00 Check Rebate Information For: XXXXXXX Promotion: Up to $100 Mail-In Rebate with Purchase of Select Pioneer Navigation Systems (AVIC-X920BT, AVIC-Z120BT) Submission Type: MAIL-IN Date Received: 10-09-2010 Status Detail: Your rebate is valid and is scheduled for final processing. Â ALMOST 3 MONTHS!!! Quote Link to post Share on other sites
tjhess Posted January 4, 2011 Report Share Posted January 4, 2011 I received a call today from Kent Patterson. He told me the person he needs to speak to today in regards to this SITUATION won't be back in the office till Wednesday. I am guessing this should be cleared up in the next week or two. I called him and left a message again today and he called me back about 15 minutes later! I will keep you all updated.. I have the number if anyone needs it PM me! Quote Link to post Share on other sites
VBLUE42 Posted January 7, 2011 Report Share Posted January 7, 2011 Just checked my status and the message has changed to the following: Â "Your rebate is valid. Please allow up to 30 days to receive your rebate." Quote Link to post Share on other sites
cpkdude Posted January 7, 2011 Report Share Posted January 7, 2011 So here's what's happened - I called the RebateHQ (or whatever they're called), and their CSR said that the promotion was so succesful that they've run out of money. Seriously. Mine was noted online as being mailed on Dec 26th, and then changed to "sometime soon", and then changed again to "in the next thirty days" after I called and reminded them that "eight weeks" is just that. Not 10, 16 or 24 weeks. The word "fraud" came up I believe, as well as the fact that the idiots posted the date they received all my info, and that it was all in order. That of course has long since been printed to hard paper. So, who's got the money? Pioneer? RebateHQ? One things for sure . . . none of us do. Â Good luck, cause' I think we're gonna need it. Quote Link to post Share on other sites
cpkdude Posted January 7, 2011 Report Share Posted January 7, 2011 Maybe we should all go to the Consumer Electronics Show in Vegas and protest at the Pioneer booth: "Pioneer steals from customers - and their nav is stinky". It's as good a reason as any to go to Vegas Quote Link to post Share on other sites
VBLUE42 Posted January 7, 2011 Report Share Posted January 7, 2011 LOL, interesting idea. Quote Link to post Share on other sites
tjhess Posted January 7, 2011 Report Share Posted January 7, 2011 Ok fellas.. the Day has arrived!! Â Rebate: $100.00 Check Rebate Information For: XXXXXXXX Promotion: Up to $100 Mail-In Rebate with Purchase of Select Pioneer Navigation Systems (AVIC-X920BT, AVIC-Z120BT) Submission Type: MAIL-IN Date Received: 10-09-2010 Check Issue Date: 01-06-2011 Check Number: XXXXXXXX Check Amount: $100.00 Status Detail: Your rebate is valid. Please allow up to 30 days to receive your rebate. Â I gotta say Mr. Kent Patterson came through for me! Quote Link to post Share on other sites
eclipse785 Posted January 9, 2011 Report Share Posted January 9, 2011 Sound the trumpets! My pioneer rebate has arrived! Three cheers for persistence, patience and this forum! Quote Link to post Share on other sites
cpkdude Posted January 12, 2011 Report Share Posted January 12, 2011 Ok fellas.. the Day has arrived!! Â Rebate: $100.00 Check Rebate Information For: XXXXXXXX Promotion: Up to $100 Mail-In Rebate with Purchase of Select Pioneer Navigation Systems (AVIC-X920BT, AVIC-Z120BT) Submission Type: MAIL-IN Date Received: 10-09-2010 Check Issue Date: 01-06-2011 Check Number: XXXXXXXX Check Amount: $100.00 Status Detail: Your rebate is valid. Please allow up to 30 days to receive your rebate. Â I gotta say Mr. Kent Patterson came through for me! Â fascinating . . . I will be interested in hearing what issue date was ACTUALLY written on your check when it arrives 30 DAYS after issue. Where is it being mailed from - the international space station? Good luck Quote Link to post Share on other sites
tjhess Posted January 14, 2011 Report Share Posted January 14, 2011 Hey everyone, Â In the mailbox today.... January 14th... THE REBATE HAS ARRIVED!! Sound the bells! Quote Link to post Share on other sites
cpkdude Posted January 15, 2011 Report Share Posted January 15, 2011 Amazingly, so did mine. Dated January 6 - arrived January 14. It did take two rather hostile phone calls, however. Make sure you mention the "8 weeks" thing. Quote Link to post Share on other sites
GoodRevs Posted January 21, 2011 Report Share Posted January 21, 2011 Got mine the other day too. Quote Link to post Share on other sites
VBLUE42 Posted January 22, 2011 Report Share Posted January 22, 2011 Me too. Quote Link to post Share on other sites
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