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PLEASE DELETE, question answered. THANKS!


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Just got my unit today in the mail. The vendor I purchased it from said it was in stock, after my purchase they said it would take another 1-2 weeks due to no stock so I asked for a refund. Well surprisingly I received an e-mail stating it was shipped. When I received the box something didn't feel right. The shipping box was dented and haphazardly taped. The pioneer box was just sitting in it, loose with no bubble wrap or styrofoam peanuts. That box had a dented corner too. When I removed the unit there was no protective plastic on the screen and a scratch across the volume buttons with a piece of plastic chipped.

I was wondering for those of you that have your units in hand, was there a piece of protective plastic on the screen for shipping purposes? Something that you would remove post-install?

I just have a very odd idea that they quickly grabbed a (used unit) and shipped it to me. If not used this unit was definitely opened up before I got to it.

Thanks!

-Mike

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Just got my unit today in the mail. The vendor I purchased it from said it was in stock, after my purchase they said it would take another 1-2 weeks due to no stock so I asked for a refund. Well surprisingly I received an e-mail stating it was shipped. When I received the box something didn't feel right. The shipping box was dented and haphazardly taped. The pioneer box was just sitting in it, loose with no bubble wrap or styrofoam peanuts. That box had a dented corner too. When I removed the unit there was no protective plastic on the screen and a scratch across the volume buttons with a piece of plastic chipped.

I was wondering for those of you that have your units in hand, was there a piece of protective plastic on the screen for shipping purposes? Something that you would remove post-install?

I just have a very odd idea that they quickly grabbed a (used unit) and shipped it to me. If not used this unit was definitely opened up before I got to it.

Thanks!

-Mike

Yeah it sounds like you got a used unit. I ordered mine online as well but in the shipping box was bubble plastic and there was I believe styrofoam inside the Pioneer box. To ship any piece of electronic equipment without any shipping packaging is disrespectful, careless and cheap. I'd return that unit for your money back. You don't need to do business with them. Let your money speak for you.

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