Dad Posted June 12, 2014 Report Share Posted June 12, 2014 Has anyone had the problem where they are unable to cancel a route? When I try to cancel the route, the option does come on the screen to allow me to cancel it, it is not greyed out, but the button on the screen does nothing when I press it. I called Pioneer and they said it was a hardware problem and to send it in as a warranty claim. It just seems weird that when every other button and do-dad works on the touch screen works, why is this particular "software" button a "hardware" issue? Quote Link to post Share on other sites
VBLUE42 Posted June 12, 2014 Report Share Posted June 12, 2014 Thats thier standard response. Pay no attention to it. Quote Link to post Share on other sites
Dad Posted June 17, 2014 Author Report Share Posted June 17, 2014 Yeah. That's what I thought. So I'm guessing no one else has this problem? Does anyone have something I should try? Quote Link to post Share on other sites
philfrompa Posted June 17, 2014 Report Share Posted June 17, 2014 I have the problem sometimes on the 7000. I have to touch the button sometimes 4 or 5 times. Also, sometimes the next screen just takes awhile to appear. Quote Link to post Share on other sites
epsilonkore Posted June 17, 2014 Report Share Posted June 17, 2014 I have had this issue on my 8000 as well, cancel button shows, but touching it does nothing until I back out of NAV, go to some other screens, say AppRadio or Audio menu... then back to NAV at that point I can cancel. Â I find its location to be poor to begin with, but then for it to only work when it feels like it is really annoying. Quote Link to post Share on other sites
Dad Posted June 18, 2014 Author Report Share Posted June 18, 2014 Thanks everybody for your responses. I thought it was just me. Sounds like they need squash a bug. Quote Link to post Share on other sites
Hurricanefan1 Posted June 18, 2014 Report Share Posted June 18, 2014 On a few occasions I have had to touch the cancel button multiple times to get it to work. Â I just thought perhaps I press it hard enough the first few times it happened. Quote Link to post Share on other sites
transparent Posted July 31, 2014 Report Share Posted July 31, 2014 The "cancel route" button works fine for me. I am able to cancel routes without any problem, however, as previously mentioned, it's in the dumbest and most inconvient location ever. I've been using my 8000 for awhile now. I think I own #247. I would send it in. It is likely a hardware issue.  Hope that helps ! Quote Link to post Share on other sites
mab6680 Posted August 1, 2014 Report Share Posted August 1, 2014 i have had this problem too sometimes touching the botton does nothing and sometimes it will go back to the map screen and the highlighted roads will be gone but it will still say the directions. but it doesnt really matter now because i lost the nav function all together and had to send it in to be repaired Quote Link to post Share on other sites
Dad Posted August 7, 2014 Author Report Share Posted August 7, 2014 mab6680, I would be interested to know if the problem is resolved when you get the new unit. Quote Link to post Share on other sites
e30cab Posted August 7, 2014 Report Share Posted August 7, 2014 I have also had this issue. I am used to my Garmin so after a few tries reverted to my Garmin for NAV, my APPRADIO3 210 first line Pioneer service experience was pretty poor, I got my 8000 by going over their heads but a smooth process I'd not call it although I am happy to have the 8000 now. Quote Link to post Share on other sites
mab6680 Posted August 8, 2014 Report Share Posted August 8, 2014 I sure will let you know when it comes back hopfully that will be next week sometime Quote Link to post Share on other sites
mab6680 Posted August 13, 2014 Report Share Posted August 13, 2014 Well after over two weeks there website finally says "repair process complete" now let's see how long it takes them to ship it back Quote Link to post Share on other sites
rtpjunior Posted August 13, 2014 Report Share Posted August 13, 2014 I found I have to hold the "cancel" button down for a second for it to work. After I cancel it though, I still will get the voice directions for a while. Quote Link to post Share on other sites
mab6680 Posted August 22, 2014 Report Share Posted August 22, 2014 got my 7000 back yesterday and my delete route button works as it should Quote Link to post Share on other sites
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