k3sm Posted September 20, 2008 Report Share Posted September 20, 2008 i also ploted a similar route. approx. 300 miles from delaware to obx. the d3 regardless of what options i selected insists on making it a 450 mile trip. i called pioneer and they wanted to sell me upgraded discs for the d3. the unit is 9 months old and has taken me way out of my way more than once. pioneer said i could send the unit in, but since i bought it brand new from cartronix on the internet, there would be a 200.00 charge to check it out. ...............dont think so! there is nothing wrong with the units electronics, but the logic that uses the map data to calculate the route is the problem. last piece of pioneer gear for me Quote Link to post Share on other sites
gdub Posted October 22, 2008 Report Share Posted October 22, 2008 THE BOTTOM LINE IS WE NEED TO KEEP CALLING THEM BECAUSE EVERYTIME I CALL THEY SAY THIS A NEW ISSUE AND HAVE NEVER HEARD OF IT BEFORE. BULL$HIT!!! KEEP CALLING FRANK HE IS THE HEAD CAR ELECTRONICS GUY IN CANADA. IF YOU TALK TO CUSTOMER SERVICE AND MENTION FRANK DE ANGELO ( IT THINK THATS HIS LAST NAME) THEY WILL KNOW WHO YOU ARE TALKING ABOUT. EVERYONE WHO IS ON THIS OR READING THIS SHOULD CALL. 1-877-283-5901. ASK TO SPEAK TO FRANK REMEMBER TO MAKE A NOTE OF YOUR CALLS REFERENCE NUMBER SO WE CAN MAKE A LIST AND I WILL WRITE THEM A LETTER REFERENCING ALL OF OUR COMPLAINTS, SO THEY CAN'T SAY THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. JUST POST YOUR REFERENCE NUMBER ON HERE AND I WILL MAKE THE LIST. HOPEFULLY WE CAN GET MORE THAN 30. G Quote Link to post Share on other sites
gdub Posted October 22, 2008 Report Share Posted October 22, 2008 JUST CURIOUS... HAS ANYONE PURCHASED THE NEW DVD??? DID IT FIX THE PROBLEMS??? G Quote Link to post Share on other sites
jlong1987 Posted October 22, 2008 Report Share Posted October 22, 2008 I have the new DVDs on my server if you wanted to "test" them out before you bough them from Pioneer Quote Link to post Share on other sites
wawawa11 Posted October 24, 2008 Report Share Posted October 24, 2008 very bad trip planner. one time it's telling me to get off the freeway and get on from the same exit (entrance ramp) and keep on going on the same freeway. what the hell.... Quote Link to post Share on other sites
gdub Posted October 24, 2008 Report Share Posted October 24, 2008 I just spoke to Frank on the Phone again and he see's very willing to fix yhis issue. I am going to start logging my trips where it takes me all over and email it to him. He said they are aware of the issue and really want it fixed. See's like were getting somewhere. I keep you all in the loop G Quote Link to post Share on other sites
SubaruWRX Posted November 15, 2008 Report Share Posted November 15, 2008 So glad I found this out before I spent money for this Nav unit.. I only wanted one built in so I wont have to use tomtom on my phone while driving.. I guess it's back to finding one that's not overpriced and has decent nav Quote Link to post Share on other sites
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