fjvanwet Posted March 19, 2015 Report Share Posted March 19, 2015 I recently purchased a map update from Naviteq. Actually, Naviteq has re-branded itself to HERE maps. Here is my conundrum: When I insert the SD card that contains the update, the AVIC-Z140BH prompts me for my Pioneer Password, which is needed before installation can continue. I tried my Bluetooth password: it did not work. I tried my AVIC-Z140BH security password: it did not work. I have talked to the licensed installer that I bought the system from; they had no clue. I have talked to HERE maps; they sent me to the site www.pioneernavigationupdate.com The model AVIC Z140BH was not listed. I found the device #, but the media number comes from pioneer. I have tried to call pioneer support, but nobody seems to want to answer the telephone. Anybody on this forum know about this? Thanks in advance, Quote Link to post Share on other sites
josney Posted March 20, 2015 Report Share Posted March 20, 2015 on any of the updates I have ever done, no password has ever been needed Quote Link to post Share on other sites
JasonH Posted March 20, 2015 Report Share Posted March 20, 2015 Some of the purchased map updates require a password retrieved from Pioneer's site: https://www.pioneernavigationupdate.com/navigationupdate/ Quote Link to post Share on other sites
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