xl22k Posted May 2, 2015 Report Share Posted May 2, 2015 Hello everyone... I just stumbled upon this forum and I'm hoping that someone here can help me troubleshoot a problem I'm having. I installed my AVIC-8000NEX in my 2006 Jeep Grand Cherokee replacing factory nav. I used the idatalink and all the harnesses & stuff Crutchfield included in my kit for my Jeep. The problem I'm stuck on: I can play music from my phone, listen to AM/FM radio perfectly but whenever the navigation voice should play, it dims the music but there is no voice. The same with speaker phone, the regular music is turned off and the person on the other end can hear me through the mic but I cannot hear them. And the same with Carplay/Siri, she can hear me (although she annoyingly cuts me off mid sentence half the time) but I cannot hear her. I'm almost 99.9% certain the splices on the harness are good and correct. I did them with a friend and we literally triple checked the correct wires before we finally spliced them. Every other part of the physical installation I can think of has been done correctly and double checked. Does any one have any ideas of what the issue could be or any troubleshooting steps you would recommend trying before I make that dreaded tech support call? Thanks in advance for any help! Quote Link to post Share on other sites
cowan Posted November 8, 2015 Report Share Posted November 8, 2015 Having the same issue myself. Did you ever get to the bottom of it? Quote Link to post Share on other sites
darkside59 Posted November 21, 2015 Report Share Posted November 21, 2015 Did you hook up appradio? That usually mute the navi voice. I have my appradio via Android HDMI and it disable my Navi voice. Quote Link to post Share on other sites
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