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Cannot Update to 1.11 from 1.05(NEX5000)

update nex5000 5000 1.05 1.11

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#1 Lewir

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Posted 12 May 2016 - 10:55 PM

I installed a NEX5000 unit into my car last December and was able to successfully update from 1.01 to 1.05 however, i want to update from 1.05 to 1.11 and i always get stuck with "update error please make sure the update is the only file on your drive" 

 

i have made sure the only file is AVIC5000NEX with its contents are on its drive on a flash drive, SD card, another flash drive and even reformatted all of them to FAT32, I'm at wits end can anyone help me here?



#2 Multitask

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Posted 12 May 2016 - 11:26 PM

I installed a NEX5000 unit into my car last December and was able to successfully update from 1.01 to 1.05 however, i want to update from 1.05 to 1.11 and i always get stuck with "update error please make sure the update is the only file on your drive" 

 

i have made sure the only file is AVIC5000NEX with its contents are on its drive on a flash drive, SD card, another flash drive and even reformatted all of them to FAT32, I'm at wits end can anyone help me here?

 

If you downloaded it with a Mac, the mac puts hidden files.  If you have a windows box, use that

 

I'll assume you got that folder from the pioneer site.



#3 Lewir

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Posted 12 May 2016 - 11:54 PM

If you downloaded it with a Mac, the mac puts hidden files.  If you have a windows box, use that

 

I'll assume you got that folder from the pioneer site.

 

 

 

oh yes i also tried all of the above with my mac and pc because i do remember that macs do that and yes downloaded the file directly from the site 



#4 493008

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Posted 13 May 2016 - 01:51 AM

Try a different brand USB stick.

#5 Lewir

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Posted 13 May 2016 - 06:41 AM

Try a different brand USB stick.

 

I've tried three now 



#6 Multitask

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Posted 13 May 2016 - 01:36 PM

Are you putting the folder , or the contents of the folder on the USB stick?



#7 Lewir

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Posted 13 May 2016 - 10:19 PM

Are you putting the folder , or the contents of the folder on the USB stick?

 

 Yep path looks like

 flash drive -> AVIC5000NEX - > contents 



#8 Multitask

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Posted 13 May 2016 - 11:51 PM

 Yep path looks like

 flash drive -> AVIC5000NEX - > contents 

 

Ok, well it was a thought... being that you said it's telling you that the folder contains the wrong info, now it's hard to say.

 

Try re downloading it... you probably did already...

 

Could be a defective file.... call Pioneer to make sure of that... 



#9 Lewir

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Posted 14 May 2016 - 11:06 AM

Ok, well it was a thought... being that you said it's telling you that the folder contains the wrong info, now it's hard to say.

 

Try re downloading it... you probably did already...

 

Could be a defective file.... call Pioneer to make sure of that... 

 

ill try giving them a call 

i have re-downloaded it twice on two computers yes, maybe if someone has the file on here? or the 1.10 file?



#10 493008

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Posted 14 May 2016 - 11:42 AM

Are you plugging it into USB 1?

#11 Lewir

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Posted 14 May 2016 - 07:57 PM

Are you plugging it into USB 1?

 

yes sir, i had tried a different one and it say please plug back into usb 1 before giving me the error



#12 jrf1009

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Posted 17 May 2016 - 04:18 AM

I happened to be poking around on another site looking for different things when I stumbled upon a thread that had something to do with firmware updates and the person had asked whether the parking brake was applied. That seemed to solve the problem for that person. Maybe it will help if you apply your parking brake.







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