billydanger Posted June 29, 2016 Report Share Posted June 29, 2016 Ok. I unlocked an AVIC-X930BT for someone not long ago. Today they bring it back and tell me they cant enter the password. I powered the unit up and the screen where you enter the password comes up but the keypad is grayed out. I cannot enter password. I know it worked when I had it before. I entered the password multiple times to verify. I am guessing they entered the wrong password in three times and got locked out? The touchscreen is fully functional. Any ideas how to get the keypad working again? Quote Link to post Share on other sites
billydanger Posted June 29, 2016 Author Report Share Posted June 29, 2016 Wait! Got it. Parking brake wasn't grounded. My bad. Thanks. Quote Link to post Share on other sites
Alexei Navalny Posted June 29, 2016 Report Share Posted June 29, 2016 Save yourself some future heartburn - loose the password. Delete it. It really doesn't provide any theft deterrent or add any security and is easily defeated by a thief. Hell, I'd bet half the posters here ("Please help - I disconnected my battery and forgot my password") have stolen units. AFA a legit user - In reality its just a PITA the next time the battery is disconnected, maybe years from now, and the password is long forgotten. Quote Link to post Share on other sites
billydanger Posted July 1, 2016 Author Report Share Posted July 1, 2016 I agree but this was a repair for a friend. I recommended deleting the password. Also someone donated a similar unit that had the screen smashed. I take it this is what happens when the undeterred thief realizes he needs a password... Quote Link to post Share on other sites
whodgeman Posted January 17, 2017 Report Share Posted January 17, 2017 I have same problem, we just bought the car this summer 2012 subaru outback Had to change the original battery What's the trick to get the key pad to except the password which I recovered? Does the emergency break need to be engaged? Quote Link to post Share on other sites
Alexei Navalny Posted January 18, 2017 Report Share Posted January 18, 2017 I have same problem, we just bought the car this summer 2012 subaru outback Had to change the original battery What's the trick to get the key pad to except the password which I recovered? Does the emergency break need to be engaged? The keyboard is locked unless the unit senses that the parking brake is set. Some have gotten around this by grounding the PB sensor wire, or you can wire it in bypassed mode (search for bypass), or simply install the unit correctly and set the brake. Quote Link to post Share on other sites
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