bayard Posted October 13, 2017 Report Share Posted October 13, 2017 Hi everyone, new to the forum. I just bought a AVIC-8200nex to switch out my old kenwood headunit on my toyota supra. I have an aftermarket amplifier using RCA cables to the unit which works fine with my old kenwood. I got the harness all set up, plugged in the rca wires to the amplifier and I'm not getting any audio. I though maybe it was a cable or amplifier issue so I bought the 8200nex into the house. I hooked up a 12 volt dc power source and connected it to my home speaker via rca cables and put in a cd and still no sound. Anyone have similar issue or a quick fix or do you guys think i got a bad unit? seems like everything else is working on the unit. any info is appreciated. Quote Link to post Share on other sites
bonee Posted October 13, 2017 Report Share Posted October 13, 2017 is the yellow/Black cable grounded???? If so it will mute the radio. Quote Link to post Share on other sites
bayard Posted October 13, 2017 Author Report Share Posted October 13, 2017 No. The yellow/black mute wire is left alone. Nothing connected to it. Quote Link to post Share on other sites
whiskybandit Posted December 30, 2017 Report Share Posted December 30, 2017 Did you ever figure this out? I'm having the same issue, moved it to my car that I need the preamp's and they dont output anything Quote Link to post Share on other sites
bonee Posted December 30, 2017 Report Share Posted December 30, 2017 have you tried factory reset. then pull the radio apart and check if the preout is still connect internal Quote Link to post Share on other sites
whiskybandit Posted December 30, 2017 Report Share Posted December 30, 2017 I did the reset and the firmware update, taking it apart and checking the internals seems a bit extreme at the moment Quote Link to post Share on other sites
onebyside Posted January 2, 2018 Report Share Posted January 2, 2018 There are no tricks, if the unit has been installed properly, factory reset and still does not work correctly....return to seller for warranty or replacement. Quote Link to post Share on other sites
dhonzik Posted January 5, 2018 Report Share Posted January 5, 2018 Hi everyone, new to the forum. I just bought a AVIC-8200nex to switch out my old kenwood headunit on my toyota supra. I have an aftermarket amplifier using RCA cables to the unit which works fine with my old kenwood. I got the harness all set up, plugged in the rca wires to the amplifier and I'm not getting any audio. I though maybe it was a cable or amplifier issue so I bought the 8200nex into the house. I hooked up a 12 volt dc power source and connected it to my home speaker via rca cables and put in a cd and still no sound. Anyone have similar issue or a quick fix or do you guys think i got a bad unit? seems like everything else is working on the unit. any info is appreciated. This appears to be a common problem, I wonder if there is any software switch that needs to be turned on like the sub-woofer button. I have seen a youtube video that they were installing a Alpine block amp and had the same problem with the RCAs but worked fine thru the wiring harness Quote Link to post Share on other sites
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