PioneerTA Posted November 28, 2017 Report Share Posted November 28, 2017 Hi everyone. I took a look through the past posts and could not find the same problem I had experienced this week. Hoping someone can point me in the right direction. My 4000NEX w/bypass was working fine in the morning, then when I started the car up again later that day I had the following symptoms. -Radio boots up. -HD Radio screen appears. -Stock radio background image which is normally blue, has now gone a shade of black. I can see all touch options, but some of them are not responsive. I could change radio stations, but hardware buttons do not work, so no volume, no eject, I cannot enter the options menu or anything else really. Volume level was really low. -Steering controls did not work at all. -Attempting Carplay brought me to the warning screen, I could select the warning Accept button, the action would register, but it would not go past the warning screen. That was two days ago. I disconnected the battery, waited, hoping that clearing the radio would help things, started the car. Now I get the following. -Radio boots up (Pioneer Loading) -Blackness Now I have nothing. No display whatsoever. The display seems to be fine as I can clearly see the Pioneer boot up screen for about 10 seconds. From my point of view with an electronics background, I feel that this may be software related. Is there a way to reload the system software on these units? Any other insight on what could of caused this out of the blue? Thanks. Quote Link to post Share on other sites
bonee Posted December 2, 2017 Report Share Posted December 2, 2017 sure get in the chats and they will help you out. most likly will be me Quote Link to post Share on other sites
Ntpring Posted November 14, 2019 Report Share Posted November 14, 2019 On 11/28/2017 at 12:52 PM, PioneerTA said: Hi everyone. I took a look through the past posts and could not find the same problem I had experienced this week. Hoping someone can point me in the right direction. My 4000NEX w/bypass was working fine in the morning, then when I started the car up again later that day I had the following symptoms. -Radio boots up. -HD Radio screen appears. -Stock radio background image which is normally blue, has now gone a shade of black. I can see all touch options, but some of them are not responsive. I could change radio stations, but hardware buttons do not work, so no volume, no eject, I cannot enter the options menu or anything else really. Volume level was really low. -Steering controls did not work at all. -Attempting Carplay brought me to the warning screen, I could select the warning Accept button, the action would register, but it would not go past the warning screen. That was two days ago. I disconnected the battery, waited, hoping that clearing the radio would help things, started the car. Now I get the following. -Radio boots up (Pioneer Loading) -Blackness Now I have nothing. No display whatsoever. The display seems to be fine as I can clearly see the Pioneer boot up screen for about 10 seconds. From my point of view with an electronics background, I feel that this may be software related. Is there a way to reload the system software on these units? Any other insight on what could of caused this out of the blue? Thanks. Did you find the fix? I have exact problem. Quote Link to post Share on other sites
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