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CD/DVD not ejecting AVH-4200NEX


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I'm having some trouble getting the CD's and DVD's to eject.  They will take the discs, and play fine, but once they are in, I have to manually remove them.  I've tried pushing the reset button.  I've tried the eject lock procedure, pressing eject and track up.  I've read that testmode_a.key has a factory reset option, and will ask about removing eject lock at this point, but I have firmware 1.06 and this file does not work on my device.  Using goldenapple, I did not see any options to test the dvd functions or reset to factory defaults.  Anyone have any other ideas, or a file that will get me into the head unit that will test the dvd drive functions, or a file that will allow me to do a factory reset removing the eject lock?

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