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Fuel server not available


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I have an AVIC 5201NEX in my truck I use for towing my RV and can not get the fuel price feature to work.  I have purchased all of the available services but have not been able to get it to work.  Every time I go into settings and fuel I get a message that says "fuel server not available try again later".  Well I have been trying for 3 months now so it must be either something I have not turned on.  ( yes I have turned on the fuel price service). Any suggestions?

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