miscrap Posted August 3, 2019 Report Share Posted August 3, 2019 I pulled my 4100NEX today to replace the Android cable to try to get it to work with Android Auto. I have a new Samsung Note9 phone with a USB-C connector, and I've read that the phones are fussy about what kind of cables you use for Android Auto. I tried a couple that I had around the house last week and they didn't work, so I picked up a couple different USB 3.1 Gen 2 cables last night. I pulled the radio out of the dashboard, and when I turned it on, it seemed to take a little longer on the Loading screen. It then went to the Warning screen, but I get no response to hitting OK. Can't get past that screen. As far as I can tell I didn't pull any wires loose. Pulling the radio out last week and putting it back didn't have this problem. Any ideas what happened, and what I can do about it? Thanks! Quote Link to post Share on other sites
miscrap Posted August 3, 2019 Author Report Share Posted August 3, 2019 UPDATE: I did a factory reset (paper clip in the small hole lower right corner). Radio apparently did reset, as it came up on a screen saying I need to enter the password. I know the password, so I clicked OK to get to the input screen. Nothing. The screen seems to not be responding to touch. Is there anything I can do, besides sending it in for repairs? Quote Link to post Share on other sites
bradlyfamily Posted October 13, 2019 Report Share Posted October 13, 2019 Try holding down mute button until screen changes... Quote Link to post Share on other sites
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