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F910BT no usb and no sd


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I do not use the car often so i didn't bother me that i had map 1.0008 and firmware 2.009 I wanted to use my usb stick and sd card and noticed that they were not working anymore. i put a usb stick and sd card but the menu shows them grey. Thought i'd just reset it, no luck. Thought i'd update it, no luck. What can i do to resolve my issue

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