Upgrading the firmware was indeed a breeze. However, actually connecting it to the naviextra toolbox not so much. Tried SD cards, formatted SD cards, exporting theme settings on the card first, wanted to try directly connecting laptop to the device but offcourse you'd need a male-male usb cable. Then i thought i'd better take the RTFM route. No luck, can't seem to find a single support page or subject in the manual pertaining to actually connecting it to naviextra toolbox. Tried the manual, pioneer site, naviextra site, naviextra toolbox help. Nothing. Awww i just want to add some manual POIs,