vtvette

Thank you asd255 I am more than happy to help. My unit was confirmed repaired today and I paid the bill so, it should be back next week. I have a fairly busy week next week but, I will disassemble my unit and remove the SD card before I reinstall the head unit. I am very comfortable disassembling the unit. I have pretty extensive electronics experience. I was a UNIX system admin years ago (many years ago) so I understand the basics there too. I read through the entire developer thread in the development forum and could follow some of it but admittingly much of it was over my head. I wo

Thanks Onebyside I've been reading the long thread in the Development section the last few days where I've learned that the firmware is indeed stored on a SD card inside the unit. I assume when people receive the "software error" message that the firmware on the internal SD card is corrupt (as may happen in the event of a failed firmware update). What I and other have been stumped on is where one obtains a copy of the original stock image firmware file(s). I searched the web and could not find anything. Thank you for the replies so far this could really help other out in the futur

I searched and searched the internet and was unable to find an image of the original SD card. Is there one out there?

This is a total racket: 1) send out a software "update" that bricks the device. 2) send device to Pioneer, only to find you're likely out of warranty (I was out of warranty by 2 weeks), many units are falling out of the warranty unit now. 3) Pay $200 to have Pioneer fix. If it was a random occurrence I could understand it and would be fine paying for the repair but you see instance after instance of people with the exact same issue. Pioneer should at least put a hold on the update until they resolve the issue but, I'm sure they are much happier making $200 off people who are ou

This just happened to me today. 8000NEX. Attempting a firmware update. Followed Pioneer's instructions exactly. This is very, very disappointing.

This exact same thing just happened to me with my AVIC 8000NEX, exactly as Franky described in his first post. I made it through the update prep and all just fine and when I hit "start" the head unit rebooted and gives the same "software error" message. I followed the instructions on Pioneers site precisely. I was using a USB stick, on USB port 1, fresh format, FAT32, bluetooth turned off and audio turned off all per Pioneers instructions.

Hey franky same thing just happened to me on my AVIC 8000NEX. Attempted firmware update, followed every instruction on the Pioneer website to a "T" and now receive "Software Error - please contact your Pioneer dealer of service center" message. Needless to say this is extremely disappointing. Sounds like you know a bit about this subject. The Firmware is stored on an internal SD card? I'd love to avoid returning the head unit to Pioneer and waiting the month I'm hearing it takes to get this resolved. Any advice/help you can give would be most appreciated thanks. Brian