Thanks for responding, I took another look at how the installer had put the mic in and there was definitely a problem in that it was pointing away from me, it was in the aPillar where the OEM one was, I opened the a pillar and managed to slide it out. I now have it on the sun visor. It's so much better, the only thing is that the mic's covered in this black gooey stuff which I'm trying to pick off. The holes at the top of the mic are clear but the slots on the side are all gunked up. Not sure how to clean that up but at least people can now hear me.
Do you think it would be any better if I