So I recently got a AVIC-5000NEX and everything was working well. One day, plugged in an iPhone before the splash screen appeared and the unit took a few minutes to finally get to the home screen. Everything works accordingly except for the Navigation which failed to boot. It says "iGo Loading..." and then a blank screen, then it throws me back to the home screen. I can do this several times but nothing changes. Tried factory reset, firmware update, and rollback firmware. Anyone have any tips to gaining my nav feature back? I'd really hate to buy a new head unit.