I have a 2010 F150. I had a AVIC-8200 NEX installed and the Sync and telephone buttons on the steering wheel do not work. Along with the Pioneer an FO1 and RR were installed to retain steering wheel controls. Could it be a bad Sync module?
My brand new AVIC-8200 NEX drops bluetooth connection to Galaxy S7. Tried other devices and they get dropped also. But if using Android Auto Play, bluetooth is good.