1st Shop: Auto Magic, Glassboro, NJ <> 2nd Shop: Suburban Radio, Oaklyn, NJ
Our Tiburon had a number of features added and we ran into some problems that I am curious about.
First we had a Pioneer (AVIC-D3) GPS/Stereo/DVD player installed. When the tech (1st place) brought the car out and gave the orientation and he told us and showed us that the GPS and DVD were not operational when the parking brake was off due to legal and safety considerations. (It was not bypassed nor did I want it to be)
Next we had heated seats installed at a different (2nd) place. When we got the car back we noticed when we got home that the dashboard “brake on†light was on, indicating that the parking was on. We called the place that installed the heated seats and made an appointment to correct that problem and to also install a rear camera and a remote start.
My wife drove the car and wanted to use the GPS and of course had to pull over and pull up the parking brake to input the data into the GPS. The DVD was never used so we don't know if it was operational after the heated seat installation and during the period the "brake on" light was constantly lit.
We took the car in to the 2nd place to get the camera and the remote start put in and the dashboard “brake light on†corrected. When we got it back the tech said someone had run a wire to the parking brake to bypass the shutoff for the GPS/DVD Player. He said they were able to watch a DVD in the shop with the vehicle parking brake off. He said they cut the wire because they didn’t want it coming out of their shop bypassed because it was against the law. We did not have it bypassed and to the best of our knowledge GPS/DVD never worked without pulling over and pulling up the parking brake. After they cut the wire they said was a bypass and installed the rearview camera and remote start, the radio did not work.
It was very difficult to communicate these events to the 2nd shop because they automatically got defensive and assumed we had the system bypassed which was not the case. My wife made things worse my being insulted and defensive thinking they were accusing us of doing something unsafe and illegal. Communication then totally broke down. If someone could provide me with a plausible scenario of what might have occurred that I could communicate to the shop perhaps I can get this straightened out.
My questions are:
Is it possible that when the 2nd shop installed the heated seats that they did something that inadvertedly caused the dashboard “brake on†light to light up?
Perhaps this caused an unintended bypass?
Is it possible that the 1st place installed the Pioneer (AVIC-D3) GPS/Stereo/DVD player in a correct and legal way (not a bypass) but different from the methods the 2nd shop might use and they saw the installation and mis-identified the installation as a bypass, then cut the wire which then caused the radio not to function?
Is it possible that they cut a wire thinking that it was a bypass wire when instead it was the wire telling the unit if the brake was on or off?
It would appear that the “brake on†dashboard light from the heated seat installation and the subsequent cutting of a wire that then rendered the radio inoperable all could be attributed to a single wire being mis-identified? Yes/No?
Thanks
-Steel