AVIC-D3, bypassed, using a Samsung u740 phone through Verizon

I'm getting no sound through the speakers. It's powered, grounded, and hooked up via IP bus. Microphone works, callers on the other end can hear me crystal clear, I'm just getting no volume or voices through my speakers at all.

Voice guidance navigation works fine, all other sources volume works fine, no problems whatsoever save this one related to my Bluetooth.

Thanks for any help on this guys. It is much appreciated.

Is the IP-BUS cable hooked up to the correct plug on the bluetooth unit, and is it running the correct direction? (The IP-BUS cable is directional)

I'm 99.9% sure it's hooked up to the correct plug. One in, one out. It's going from D3, to Bluetooth, to XM. Volume on XM works fine, just not the Bluetooth. Not 100% sure the cable direction is correct from D3 to Bluetooth module, but then again I have no problem with XM which is ran through the BTB Bluetooth module so I'd assume so.

Try reversing the order they are hooked to the D3.

D3 > XM > BT instead of D3 > BT > XM

So that could make all the difference huh? Damn. Time to tear apart 1/4 of the car again to try this.

I'm not promising it will help. But it has fixed other people's problems on occasion.

OK, messed around with it. Two things...

1. XM has no audio either. I assumed it was working correctly because I could hear dead air but I hadn't activated it yet. It's activated now and nothing. Bluetooth you can hear dead air too, but still no voices through the speakers.

2. Everything is color coded, blue plug end to blue port, black plug end to black port, so everything was hooked up correctly (just to test I switched them and Bluetooth or XM were no longer available to select via the D3's menu, so this verifies they are hooked up correctly).

I switched the order, and it is now going from D3 to XM, XM to Bluetooth, and I still have the same problem.

So whats next in the line of troubleshooting? No audio for XM or Bluetooth, yet both are working completely fine otherwise (all functions work, mic works, have signal, etc). Thanks for all the help thus far man and for any more.

1. Do you have audio when you play a DVD movie using the D3's internal DVD drive?

2. Do you have audio when using the AM or FM radio?

3. Are you using an external amplifier? (factory installed or aftermarket)

connect all the grounds to the chassis ground at one point. I had that issue...when ground is not proper it doesnt seem to give out audio...

All grounds are solid, connected to the same point, same point the D3 is connected and no audio problems with it.

1. I have perfect audio while playing a DVD through the D3.

2. I have perfect audio while playing AM/FM radio, and also have perfect audio on CDs and through the iPod cable, navigation voice guidance, and I even get key beep volume through the entire phone call process on Bluetooth, just no audio through the speakers.

3. I am only using an external amp on subs. The D3 is powering all speakers inside the car through its internal amp.

To me it seems like either a setting issue (but I've went through all of them to no avail) or a mute wire issue, which it isn't even hooked up except for the bypass, and when I get a phone call or make a phone call the music does in fact mute, and people on the other end can hear me crystal clear, but I just can't hear them.

Just for fun, try taking the P-bus cable in the BTB200 and sticking it in the other hole. Easier than tearing the whole car apart

Perhaps one of the IP-BUS cables is bad???? Try hooking JUST the XM unit or JUST the BT unit up with each cable and see if you still have the problem with each unit by itself using each cable.

whtcrx, I actually did do that just to see what happened, it made it where the D3 didn't recognize the device as hooked up.

HiFiSi, I'll be trying to hook each up individually tomorrow. It's weird to me though, when the cables are hooked up wrong it very obviously doesn't recognize they're hooked up, so with them hooked up correctly and selectable through the D3, and also considering that when I get a phone call I hear the ringing through my speakers via the Bluetooth. I hear dialing through the speakers. I hear everything through the speakers except the person on the other end of the phone call. And on the XM I get all the beeps coming through, just no music (although I'm still not sure if it's activated correctly as I can't scroll through stations, it just picks up a very few as selectable and of course no volume to verify).

Hmmm. Even if you have the P-bus cable in the wrong hole, it should still show up in the source menu and work, the only symptom is no sound

I lost the sound on my BT the other day. People could hear me but I couldn't hear them. Sounds like the problem you have. Resetting the BT module did not help.

I called Crutchfield and they said that how you daisy chain the IP cables can affect the sound. I think they said the BT must be hooked up first. I'm not sure exactly what they meant as I only have the BT and not any of the other devices, i.e, sat radio, so it wasn't a solution for me. But, it is something else you can look into.

BTW, resetting the D3 fixed my problem. But, it sure was a PIA.

I'll have to look into resetting the D3. Changing the way the cables are hooked up definitely effects whether the D3 picks up on the modules being connected, and I've had the BT hooked up first and now the XM hooked up first, and neither way worked.

OK, called Pioneer and it took 2 seconds to fix the problem. I had the order wrong. I was going D3 to XM in, XM out to BT in. Should have been BT out to XM in, XM out to D3. Swapped those cables (even though the directionality, if thats even a word, of the cables is not blue-to-blue and black-to-black) and everything works flawlessly now. I'm pumped. Thanks for all the help guys.

i have the same problem, i dont have xm just the bluetooth on the ip any other solutions???