Hello all. I am new to the forum but I have used alot of info previously. I thought it was about time to give some back. I was one of those that didn't read the fine print on the rebate form, especially since the BB sales kid printed it out for me. Long story short I called the rebate center and was told I was getting a letter declining my rebate. The girl on the phone was apologetic and suggested I call the BB complaint line(customer service) since there seemed to be alot of these complaints. I explanied to the girl at BB that I was upset after being misinformed by the sales kid especiallty since he provided the form for me. She asked me to fax in all the info I had and the next day she called back to give me a 200.00 BB gift card. I can't guarantee the same result but it's worth it to take a shot. It's not cash but now I can get that 80g ipod I wanted for my D3. Anyway I hope this helps somebody and that you get the same result.
Posted Jul 18, 2008 · 04:47 UTC#1