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have nav sound but no BT sound

By junebug · Jul 23, 2008in Problems/Troubleshooting💬 8 posts👁️ 1,423 views
Posted Jul 23, 2008 · 17:15 UTC#1

Hello all,

 

I have a Z2 and am running into a problem that I haven't been able to figure out. I have nav sound but no bluetooth sound. The phone connects ok and you can hear from the connected phone on the other end. I have tried different phones and I have the same problem. I have also connected this phone to a different Z2 so I am pretty sure that it is not the phone (nokia 6103).

 

The z2 front RCA is hooked to an alpine processor (h701) and there are no other audio outputs connected on the z2. I have the volume set correctly and the mute is off.

 

When I dial a number the system does mute the audio source and it does call and connect fine but there is no phone sound out the Z2

 

any ideas??

Posted Jul 23, 2008 · 17:38 UTC#2

But you do get voice guidance?

Posted Jul 23, 2008 · 19:28 UTC#3

yes, I get guidance just fine.

Posted Jul 24, 2008 · 15:52 UTC#4

any ideas on where to start troubleshooting??

Posted Jul 24, 2008 · 16:06 UTC#5

I'm guessing it has something to do with the processor that is connected to your front RCA's. Is it feasible to bypass that and go straight to your amps, just for a quick check?

Posted Jul 25, 2008 · 04:42 UTC#6

hmmm, that is the only out put that i have connected the the z2. If I understand correctly, all the nav, phone and VR use the front channels for their audio. As I mentioned I do get audio from the nav and VR but not the phone.

 

I'll hook up the rear channels and see if that produces any results.

 

In the interim, any other ideas??

Posted Jul 29, 2008 · 13:40 UTC#7

Ok dont shoot me but in the settings area did you adjust ALL the volume settings for Guidance, BT Etc. GC :wink:

Posted Jul 29, 2008 · 15:30 UTC#8

yea, those are verified ok.

 

I called Pioneer and the tech asked me to check for sound out of the speaker outputs.

 

If I get sound there it's my processor and amp set up, which I find very unlikely.

 

If there is no sound out of the speaker output then its the bluetooth preamp section in the HU.

 

I'll post results...