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New N3 always saying "mute"

By Smurf · Aug 25, 2006in Problems/Troubleshooting💬 8 posts👁️ 1,591 views
Posted Aug 25, 2006 · 02:47 UTC#1
Hello,

just received my Avic-n3 today and took it to bestbuy to be installed into a 2000 Buick Century. once the installer was finished and powered it on you can't turn up/down the volume, and it will always display "mute" in the bottom left corner.

when putting in a cd it appears to be playing but as soon as i touch the volume control it shows mute.

now the installer has no idea what to do, he told me the unit just might be bad, i just wanted another opinion. also i have not yet put in a navigation disc does this affect it? (didnt wanna open one if i have to return all of it)

i'm open to suggestions before i have to send this thing back for a replacement.

Thanks for any and all input in advance!!
Posted Aug 25, 2006 · 03:05 UTC#2
Tell your installer to make sure the yellow/black cell mutet wire on the back of the display is not hooked up to ANYTHING. I've seen people hook it up to I beleive it's the guide on wire which will cause the problem you're talking about.
Posted Aug 25, 2006 · 03:12 UTC#3
thanks for the quick response, i will be heading back over there tomorrow morning so i will definetly pass that on!

if there is anything else you or anyone else can think of let me know.
Posted Aug 25, 2006 · 03:15 UTC#4
That's it. Just make sure both of those wires are completely taped up and not connected to anything.
Posted Aug 25, 2006 · 18:05 UTC#5
Just got back from bestbuy, when i first explained to him what you thought it was he more or less said "theres no way i did that"
but sure enough he did! and now it's working great.

now i just have to take it all back out to do the bypass :D


Flip Switch
ground light green parking brake wire

is it really that simple?
Posted Aug 25, 2006 · 18:18 UTC#6
Smurf said:
now i just have to take it all back out to do the bypass :D


Flip Switch
ground light green parking brake wire

is it really that simple?


Thats it! :-D I did it on my N3 and love it! it's a sweet lil unit for a single din!
Posted Aug 26, 2006 · 15:02 UTC#7
I decided to bypass it this morning and it went without any problems.
the parking brake wire was the only wire not zip tied so it was really easy for me to find.

this is my first navigation screen and i am absolutely loving it.
Posted Aug 26, 2006 · 15:28 UTC#8
awesome! the N3 is my first indash unit also and I am loving it. I did honestly bypass the unit so my wife could watch movies when we do our 22 hour drive to florida several times a year, but Im not even interested in that! I am so loving the Nav!