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Z1 - PERM FREEZE!! (non-repairable freeze) (updated 1/23/09)

By skep · Aug 22, 2008in Problems/Troubleshooting💬 22 posts👁️ 7,907 views
Posted Aug 22, 2008 · 21:16 UTC#1

SCROLL DOWN TO NEW POST FOR UP-TO-DATE INFO

 

 

 

ok ill try to make this as short as possible.

 

two weeks ago i was at a car show and had my music playing my avic z1 in my 2005 nissan maxima.... turned it off to give the car a break and a lil later turned it back on. at that point to booted up fine, but when it came to the CAUTION screen to press OK to proceed.... touch screen didnt work.

 

buttons dont work on the radio and touch screen is completely inoperable.

 

what DOES work is....

-i can see the map moving behind the CAUTION screen as i drive

-if i put in a CD it will play, but i cant navigate thru the cd.. only play as it goes

-adjust volume

-CD will still load to the hard drive as i play a new cd.

-bluetooth calls will still go thru radio

 

 

and thats all i can do!!! no touch screen, no nav, no library music, cant switch AV sources at all, no navigation... cant do anything but look at the caution screen.

 

tried popping in the UPDATE disc again, and it didnt do ANYTHING

tried calling in to pioneer, they said send it and pay $200 for them to check/repair problem

 

they've never seen this problem before, and nether has any1 else ive asked

 

any1 here? any solution??

Posted Aug 22, 2008 · 21:24 UTC#2

Oh snap, ive seen your car a few times on CD. looks nuts.

 

anyways this is a stupid question but i didnt see you make any mention of it..did you try resetting it with the lil button before resorting to the update discs? and do you have access to another HDD to swap out???

Posted Aug 22, 2008 · 23:58 UTC#3

haha thanks for checkin it out. hope u rated me

 

 

and yeah, i reset it. which sucks cuz now all my eq setting n such r reset so i cant really turn up the system cuz itll sound like shit.

 

and no i dont have a hard drive available.i was gonna get a replacement with the z3 drive but cant do it at the moment. was hoping theres a fix for this... for the time being

Posted Aug 23, 2008 · 04:58 UTC#4

I would try the super duper reset from the manual...

 

But it really sounds like your touchscreen shit it's bed...

How are you answering your calls? handset?

Posted Aug 23, 2008 · 04:59 UTC#5

you can answer from your phone too. Skep, you might need to try a new HDD. thats all i got for ya.

Posted Aug 27, 2008 · 14:40 UTC#6

Go into TEST MODE: open face, press RESET and DVD EJECT at the same time, then release RESET while still holding DVD EJECT until you get a black screen with a message in the center, then press PLIST UP twice and PLIST DOWN twice, then T. See if the touchscreen diagnostics works. If so, then you might just need the hard drive rebuilt/replaced. If not, in Test Mode, try going to the Forced Program Write and re-write PLATFORM and see if that helps.

 

If nothing works, it's probably a hardware problem. Dawgbone had posted the service manual awhile back, you can use that to disassemble the faceplate. You could try unplugging and replugging the touchscreen, but most likely your touchscreen could be shot. The service manual has the p/n for the touchscreen you can run through parts.pioneerelectronics.com for a price. Also, you can get a 7" Fujitsu touchpanel from mouser.com for about $28+s&h... not sure if it's the same as the Pioneer one, but you can find datasheets online to compare.

Posted Aug 28, 2008 · 00:15 UTC#7

ill try that test mode for sure. but its not the touch screen. it just goes to this one view and stays there... not even the buttons on bottom work, only eject. its just a glitch in the drive i think. i might have no choice but to get a new drive with the z3 update. i wanna do it but im tryin to wait for money to get a lil better.

 

and yeah. i answer the phone via the handset.. and talk thru the radio.

oh and the volume button works. it just doesnt let me control anything else

Posted Jan 23, 2009 · 14:52 UTC#8

BUMP BUMP BUMP

 

i see that others are starting to have the same problem now

and i got a call from a customer a couple days ago having same problem

 

 

mine isnt permanently frozen anymore but i do have to fight with it to get the touch screen to respond, particularly in cold weather. and the touch screen starts to act on its own, moving my placement on the mapping randomly

 

and NOW, this morning i decide to drive the car n my son wanted to watch a movie so i pop in THE DARK KNIGHT and it says "unreadable disc".. so i take it out, pop it back in and same thing again...

10 mins later try again. eject n insert and it finally works.

 

what the f***!!!! anyone else having these issues?

is it a recall? free repair? or do we just have to send it and pay the $200 pioneer repair fee???

Posted Jan 25, 2009 · 09:36 UTC#9

I believe there's an update on Pioneer's website to fix this. Have you tried that yet?

Posted Jan 26, 2009 · 13:16 UTC#10

theres a fix for the freeze that locks up the whole system at bootup but i already did that, this is a touch screen problem

 

 

weird thing is tho!

snce i did that update, my radio was no longer bypassed. i just got the radio rewired for bypass again on friday. since i did so, the radio has no issues now! weird, but hey.. it works! atleast for now

Posted May 29, 2010 · 01:53 UTC#11

mine is doing the identical shit right now anyone have anything new in the last yr

Posted Dec 25, 2010 · 06:38 UTC#12

mine is doing the identical shit right now anyone have anything new in the last yr

i have the same problem in the cold i gonna see if i can drill a hole in my vent line under my dash so i can get heat to it faster and while i remote start it and put something over it in the summer so the a\c dosent screw with it

Posted Jan 04, 2011 · 16:44 UTC#13

i've got the exact same issue, I took the unit out of my car and it's been sitting in my basement for over a year now lol

 

if anyone comes up with a solution let me know...im close to sending it to pioneer for the $200 fix...but just can't bite the bullet...I do miss my z1 though

Posted Jan 11, 2011 · 21:19 UTC#14

I am also having the same issues. I assumed it was a software based issue, and purchased a new Z3 drive off of eBay (I wanted the updates anyways), but I am still having the same issues. It's maddening.

Posted Sep 14, 2011 · 17:58 UTC#15

I also have the same issue with my z1. I checked the firmware and its already a z3 firmware, or is it?

 

Platform: 3.000100

Recovery: 1.000000

BootLorder: 1.000000

CPU Core: 00000004

APL Program: 3.100400

GPS Program: 1.200000

 

Are there any updates on this issue? Thanks in advance!

Posted Sep 21, 2011 · 16:52 UTC#16

I already did the 2010 maps and firmware update, but still the problem persists. I'm guessing it's a hardware problem, probably the touch screen/LCD.

 

Just wanna share..

Posted Mar 01, 2012 · 22:35 UTC#17

Have anyone find a solution to this issues?

 

Mine did the same (Z1) on and off for more than 2 years, experienced more during summer time. I thought it was due to weather issues, but recently, my screen is completely shot. The issues normally goes away after +/-10 minutes and were able to use the control (button and touch screen). However, now, it would not go away and boots up to where skep described.

Posted Jan 09, 2013 · 17:01 UTC#18

Bump, to see if any solution has come out of this. I thought about replacing my touchscren panel to see if that helps but its around $60 from Pioneer. http://parts.pioneerelectronics.com/part.asp?productNum=CSX1093 is the touchpanel (apparenlty the whole Z1,2,3 line uses the same touch panel so the Z2 touch panel is what i linked.)

Posted Jan 09, 2013 · 17:02 UTC#20

While i was disecting i also forgot to put the hard drive back in before powering up, i broke my gears inside so now my screen doesnt open! DOH

Posted Jan 09, 2013 · 19:06 UTC#21

While i was disecting i also forgot to put the hard drive back in before powering up, i broke my gears inside so now my screen doesnt open! DOH

You can manually open the screen from the bottom of the unit. It will have to be removed from the vehicle to access the manual opening mechanism.

Posted Jan 09, 2013 · 22:39 UTC#22

You can manually open the screen from the bottom of the unit. It will have to be removed from the vehicle to access the manual opening mechanism.

 

Ahh crap! didn't know that. now i need to open mine and see if i can repair the gears. I still am getting the locking up issue though. Has anyone found a fix? If i mess with the ribbon cables it works fine for a little while then starts freezing again. Might try the replacement touchscreen.