i found a guy on ebay that works on the avics & other radios, he fixed my touch screen on my D1, he replaced it, i just installed it and it is like brand new out of the box!!! and for like half of what pioneer wants, for $95.00 cover the repair and shipping back to me. he got it wed morning ups , repaired it and by wed afternoon it was boxed and on its way back to me. i live in ny, his place is in ct, only a 2 hour drive from me but still great service, excellent communication and fast turn around time. just search on ebay for "pioneer touch screen repair", thats how i found him, or pm me.