I'm wondering if anyone on here has had a similar issue. I have recently installed a new GEXP920XM unit in to my car and connected it to the F90BT unit in my car. I can get a signal and get the preview channels. I called up XM and activated the radio and drove around for an hour and nothing. I realized that I forgot to reset the unit first so I did that and have tried "refreshing" the radio signal from XM numerous times but the unit still has not activated.

 

Anyone else seen this? Should I call XM and simply have them send an activation again? Or could the unit somehow get a signal but still be defective and not able to activate? Or maybe the antenna?

 

Any thoughts appreciated. I'm trying to avoid having to send the unit back and get another one since that would be a pain in the a** at this point.

it was probably me just being an idiot, but make sure that you tune to channel 001, which then loads the rest of the channels. i didn't realize i had to do this and was struggling to figure out why it wasn't activating. once i read that on the refresh site, I figured it out.

 

good luck!