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New to avic HELP PLEASE!!!!!!!!!!!!!!!!!!!!!!!

By utter05 · Oct 27, 2008in Problems/Troubleshooting💬 17 posts👁️ 2,444 views
Posted Oct 27, 2008 · 16:22 UTC#1

i just installed an Avic-D3 this weekend and on the first power up i got "insert the appropriate disc message. I put in both the east and west disc it says that it is checking them and then it says to eject and insert the correct disc. i have asked the installers where i bought the unit and i also called pioneer and they said to ship it to the repair center.

 

Does anyone know what causes this and can it be fixed without having to ship a brand new unit off to be repaired?????

Posted Oct 27, 2008 · 16:51 UTC#2

So brand new and you are not trying to use copied map discs, correct?

Posted Oct 27, 2008 · 16:56 UTC#3

Correct i am using the discs that came with the unit

Posted Oct 27, 2008 · 16:57 UTC#4

Have you tried reseting the unit?

Posted Oct 27, 2008 · 17:00 UTC#5

Yes many times with the disc in or the disc out.

Pioneer said it might be something with the laser

Posted Oct 27, 2008 · 17:06 UTC#6

If pioneer's help desk is telling you that, you may have to listen to them. One would hope, granted don't put your money on it, that they would know better then us average folk. Did you try putting any other media in it? cd/dvd/mp3 data disc etc?

 

If you did with the same result then yes its a laser pick up error, if it works on other discs, then prob a bad disc.

 

You did make sure to pick the disc in shiny side down right? haha, neverknow that may happen. Some people are idiots.

Posted Oct 27, 2008 · 17:08 UTC#7

i do have the discs inserted correctly. but i have tried no other discs than the map disc cause i figured it was a start up disc the unit needed before it began operation.

 

I thought this because once the unit powered up for the first time is asked for the "appropriate disc"

Posted Oct 27, 2008 · 17:11 UTC#8

Wait isn't this a security feature? When the device is powered off from battery, as a security precaution you can actually assign a certain cd or other disc to ensure you are the owner.

Posted Oct 27, 2008 · 17:14 UTC#9
Wait isn't this a security feature? When the device is powered off from battery, as a security precaution you can actually assign a certain cd or other disc to ensure you are the owner.

 

Now I know you can add the password feature, but I have never heard of a disc security feature and if that is present then I never knew it.

Posted Oct 27, 2008 · 17:15 UTC#10

This i do not know. the unit has never been installed before until this weekend

Posted Oct 27, 2008 · 17:18 UTC#11

Nevermind I am not sure where I read that I thought it pertained to this unit, guess not as I just looked int he owners manual.

 

What version of the map dvds do you have are they red or green? The new ones (green) just came out, you should call them up and ask for new ones since you just bought it.

Posted Oct 27, 2008 · 17:20 UTC#12

Where did you get it from? You say you did it yourself, but i don't recall having to enter the map disc unless i was usually the navigation and it needs the information for the maps. if you got it from a local store tell them to take it back and give you a replacement its going to take weeks im sure to get it back for repair.

Posted Oct 27, 2008 · 17:23 UTC#13

i got it from best buy, and yes i installed it myself and it is not this first stereo i have put in myself either so i know what i am doing i also did the bypass as well right away during the install

Posted Oct 27, 2008 · 17:24 UTC#14

yeah bring it back and ask for an exchange or else a return. this isnt normal. Dealing with pioneer isn't worth the hassle How much did you pay?

Posted Oct 27, 2008 · 17:27 UTC#15

499.99 plus tax and 79.99 for a 4 year service plan

Posted Oct 27, 2008 · 17:28 UTC#16

They have no replacement units available? I mean what is the 80 dollars for? If no more units are available ask them for the next model up.

Posted Oct 27, 2008 · 17:30 UTC#17

it is for a 4 year extened warranty with best buy not pioneer