Search Archive

Do not buy from electronicexperts on ebay!!!

By BulletHead · Nov 26, 2008in General💬 24 posts👁️ 5,163 views
Posted Nov 26, 2008 · 16:19 UTC#1

dont buy from this seller, electronicexperts, http://myworld.ebay.com/electronicexperts/, on ebay. i bought with "buy it now" and paid within minutes on 11/9. after multiple voicemails, emails and aggravation, i finally escalated the issue to a claim with paypal and their resolution center.

 

on 11/24 they emailed me with a tracking number. i was hoping to get the unit before the thanksgiving break so i could try it out while im visiting folks on the road trip.

 

just a heads up, they dont have a lot of negative feedback but i had a horrible horrible experience. the guys name is "payam attarchi" but likes to go by paul. he also offered to refund my money to which i agreed on 11/23 and then i get an email on 11/24 that he has shipped the item. i wish i could do more than just a negative feedback.

Posted Nov 26, 2008 · 16:33 UTC#2

A lot of these ebay sellers are like this, they are basically foreigners, and they run a skeleton crew large operation. Basically enough people to post the stuff on ebay, in large quantities, but then when stuff gets screwed up, no one to answer phones or emails or anything else.

 

I boughta stereo from ebay, same type of scenario. They didn't hav ea clue waht they were doing, in the end I got my money back from paypal, and then they finally refunded me a week later 1/3rd of the money spent. So I ended up making money off the bone heads.

 

The lady who i called didnt even speak english, so you can imagine how frustrated of an experience that was.

 

Your best bet is to go with a low volume seller with 100 percent feedback and has been a member of ebay fo ra long time.

 

I would never ever ptu myself through the ringer with a very large volume seller on ebay again. it's way too easy to get something messed up and no one to help you when you have an issue.

Posted Nov 26, 2008 · 19:23 UTC#3

I got mine from them and received the unit this week. They were a little slow in shipping but you will receive it.

Posted Nov 26, 2008 · 21:59 UTC#4

Yea - I bought from them too. It took almost 2 weeks to ship - but it is en route. I got my tracking number the other day. In their defense, they said they were waiting for updated units from Pioneer. But, at $650 plus 10% eBay coupon, plus 25% Microsoft Live Cashback, it is probably worth the wait ($422.50 Net for an F90BT).

Posted Nov 26, 2008 · 22:43 UTC#5

Has anyone gotten cash from Microsoft Live CB from this seller yet? Don't really wanna buy until I get confirmation that someone actually got the funds after the 60 day wait period.

Posted Nov 27, 2008 · 04:55 UTC#6

i got my unit from them also. i receive it within 2-3 days. also i live in cali and they dont charge cali tax. never had a problem. sorry to hear you had such a bad experience with them. getting my cash back from Microsoft in one month.

Posted Nov 28, 2008 · 23:51 UTC#7

I had a good experience on eBay with AudioSavings.com in getting my F-700BT.

 

Also applied the Live Search Cashback to it, and should be getting money back soon. It is silly not to take advantage of this offer.

 

-Pablo

Posted Nov 29, 2008 · 03:20 UTC#8

I just got my F90BT from them with no problems. Shipping was about a week, but it was ground from CA to NYC where I live and it was free.

 

I will be posting my experiences with this unit shortly.

 

Marc

Posted Nov 29, 2008 · 15:06 UTC#9

got my unit from them also. No problems with shipping or contacting the seller. I did get a unit with a bad RCA out though.

Posted Nov 30, 2008 · 19:50 UTC#10

New member Here:

Had the same problem with this seller electronicexperts, purchased the F90BT paid within seconds after Buy Now purchase, then paid $15 ins. fee within minutes after electronicexperts requested it.

Ask for ship date & tracking number, sent this request for over three days to electronicexperts-Paul had no response. On the fourth day I sent a message to electronicexperts saying order was cancel, because no communication from seller and filed a claim with paypal.

Wow, within hours electronicexperts-Paul was saying they have up to seven days to ship, that was unacceptable to me. But you know if I had a got a response there would be a delay, probaly would have waited.

48 hours or two working days is the norm for most vendors, some of these sellers order after you order so they don't hold inventory, not problem if you communicate and the wait is not too long.

There is another seller called Electronicexpert not electronicexperts.

They commit to 48 hour ship, free shipping, and no ins fee. better pricing too.

Thinking about mounting F90BT in a Ford Excursion diesel, this group has been very helpful.

Overall I think this seller is OK, but he tripped my switch by not communicating.

Posted Dec 02, 2008 · 22:54 UTC#11

ok, i JUSTreceived the F90BT, seconds ago. but its in a brown box. looks like they sent me a refurbished item. i bought and paid for it on nov 9 and im receiving it on dec 2. this seller sucks. i did post a dispute on paypal but now that they have proof of delivery, will paypal close the dispute in their favor?

 

how do i pursue this? they sent a refurbished item and the auction said it would be new. its a brown pioneer carboard box as opposed to colored box.

Posted Dec 02, 2008 · 23:00 UTC#12

My 2 favorite Pioneer people on eBay are HiFiAudioOnline and ElectronicsOulet.com These 2 sellers have excellent customer service, prices, and package deals. The first is in Delaware and the second is in Philadelphia, PA. I will always buy from these 2 vendors. They also maintain their own websites for sales as well. if you can't find it on eBay, make sure you check their sites too.

Posted Dec 02, 2008 · 23:20 UTC#13

well i opened the brown box and there was a red/white box inside. so im not sure if they shipped a new unit in a refurbished product box or if it really is refurbished.

 

the box does say a manufactured date of aug 2008.

Posted Dec 03, 2008 · 01:03 UTC#14

I also bought from HiFiAudioOnline and so far the transaction has been great. Unit shipped quickly and should be in my hands tomorrow. Long as it works and isnt a refurb, I gotta give them two thumbs up.

Posted Dec 03, 2008 · 01:45 UTC#15

ebay is a toss-up. Im not sure who I can trust.. But I guess that goes with pretty much anything you buy.

 

All vendors have their good days and bad days but I always read all the feedback from someone if I buy. Also, I will start emailing BEFORE I buy something. Generally, by that I can kind of judge how good their service would be. Response time, good english, etc etc.. :D

Posted Dec 03, 2008 · 03:18 UTC#16

I've bought from HiFiAudioOnline several times with no problems

Posted Dec 03, 2008 · 15:50 UTC#17

i purchased from hifiaudionline on saturday. did buy it now on ebay for 2 f900bt's. applied 10% ebay coupon and 30% cashback. they got in touch with me shortly after i paid and asked if i wanted 2 or 4 units. they had gotten two identical payments from paypal. i told them i only wanted the 2. they said they cancelled the extra payment and that all was cool. contacted them yesterday to get tracking info. shipment didn't go out cuz the payment they cancelled was apparently the one and only payment and now it was gone along with my 10% and 30% cashback discounts. if they had gotten in touch with me on sunday, i could have redone everything and all would be fine. my ebay coupon expired on sunday and the cash back promo isn't going on for that item any longer, so i'm screwed for a paypal or hifiaudionline mistake. paypal is willing to pony up for the 10%, but that's nothing campared to the 30% on 2 items. trying to get hifi to send me the two paypal transaction numbers so i can proved to paypal that they obviously made a mistake. UGH!!!!

Posted Dec 04, 2008 · 14:45 UTC#18

sounds like this seller, electronicexperts, doesnt check his paypal/ebay registered email. after i filed a claim thru paypal, he has sent me at least 50 emails trying to get me to close the dispute and post a positive feedback. i have left him a negative feedback.

 

also, this is the email which he regularly uses. he says he doesnt use the paypal/ebay registered email. how da heck is one supposed to know that before hand?

 

"ELECTRONIC EXPERTS"

Posted Dec 05, 2008 · 02:19 UTC#19

I made a purchase on Black Friday and received the unit yesterday. He didn't answer my emails but he sent the item and back up camera. So far so good but I haven't installed the unit.

Posted Dec 05, 2008 · 15:57 UTC#20

here is another number for him that i was able to pull up via paypal email.

 

310-980-7797

Posted Dec 05, 2008 · 21:10 UTC#21

I wouldn't loose any more sleep over it, the delay in shipping sure sucks but any item should come in a brown unmarked box from an online sale. I sure wouldn't everyone seeing my 1K item being shipped across the country.

 

Just get it installed ASAP to make sure there isn't any problems with it.

 

BTW I got mine from Megafii on eBay, it arrived exactly as described in about 3 days.

Posted Dec 09, 2008 · 08:29 UTC#22

I installed it a couple of days ago and I'm really liking it. I have to do the bypass next and then the mods begin. I'm still reading up but is there a good post about installing a back up camera? I did a search and couldn't find detailed pics/post. I want to do a clean job. BTW it's a Boyd camera. I hope everything turns out fine for you.

Posted Dec 09, 2008 · 19:17 UTC#23

I bought mine from the same guys; asked for the additional $15, and it shipped right away. I just got it today (hence registering here before installing it) and it came in a storefront colored box.

 

I was lucky enough to use the 10% coupon as well, and got a great deal IMO. I frequent a lot of forums and haven't seen anything else negative out there for him.

 

BTW, this is going into a 2004 VW R32.

Posted Dec 09, 2008 · 23:17 UTC#24

hifiaudionline (via ebay)worked out well for me.