If you read my other post "Well... It finally happened" you would know that my AVIC Z-1 was stolen. I wrote an email to pioneer stating what happened and how dissapointed I am in the product and the lack of security. I got a response, to call Pioneer complaint line and disccuss the problem over the phone, so I did. I learned so much. The most important thing that I learned is that they have no tracking mechanisms for the registered products. Meaning there is no way to track the unit via serial number or registration. It is only for updats and future information. So, in my case if someone obtained my unit and registered it with pioneer using the same serial numbers, there will be no flag to pioneer stating that this product is already registered and possible stolen or different owner. The new person would receive updates with no problem. That is really dissapointing.
The other thing is that, at this time there is no security upgrade or one in progress for the unit????
The only encouraging thing that came from this phone call is that my email and complaint will be submitted to a superior as well as the navigation engineers. I also left my number and email address and maybe, just maybe I wll get contacted in the future by one of these. Time will only tell.
Okay, just an F.Y.I!
Posted Sep 25, 2006 · 19:00 UTC#1