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Email from Pioneer re: map updates & firmware updates

By gouda272 · Jan 13, 2009in Hacks/Mods💬 5 posts👁️ 1,643 views
Posted Jan 13, 2009 · 21:54 UTC#1

For anyone interested, I emailed pioneer asking if there were going to be firmware &/or map updates. Here was the response.

********************************************************

No, there will be maps but not system updates.

 

 

 

Thank You,

 

Lance

Customer Service Representative

 

--Original Message--

From: xxxxxxxxxxxxxxxxxxx

Date: 01/13/09

To: [email protected]

Subject: Re: Feature and Specification|B00002|401-885742 [#1225327]

 

Are there any planned firmware or map updates going to be available in the future? I am more unterested in firmware updates that would add

more options features and system improvements.

Posted Jan 13, 2009 · 22:49 UTC#2

When we are lucky, Pioneer fixes problems. But new features, better options....they call that "the next line". Why give it to you for free, when they can use it as motivation to sell you another $1000 unit?

:(

Posted Jan 13, 2009 · 22:52 UTC#3

Good Point. oh well..its pretty good as is, and the great people on this forum make it better with all the mods.

Posted Jan 13, 2009 · 23:10 UTC#4

You do realize that the word of a person in customer support only means "there isn't an update now, or in the next month or so" right?

 

Customer Support agents are rarely aware of the more detailed plans for products that are going on behind the scenes, and that includes future update plans.

Posted Jan 13, 2009 · 23:21 UTC#5

oh yeah i'm sure that guy wasn't in the "know" but at least we know there will be map updates...unless he was BSing about that.