Had a failure where the screen went black. I reset and the unit came back on with what appeared to be polish. I went into setup and put the unit into English but got no option to select what voice I wanted for navigation. Now the voice is set for English Jason and I can not figure out how to get back into Samantha (TTS). I have tried reset 1, 2 and 3 an enumerated in the manual. No joy. Does anyone know how to get back to a factory reset where when you power on it's the same as a first time startup. It seems that when you first power up you can select the voice Language. When I go into settings, system settings, language, and there I have an option to select either the program language or the voice language. On my unit the program Language indicates English (US), the Voice Language indicates English (US)(Jason). When I click on the Voice Language English (US) (Jason), the item highlights blue and the system hangs up. I have tried all resets and still the exact same problem.
I'm not a techie just a 65 year old user who is getting frustrated. Thanks for any help.