I had a chocolate phone before this, and couldn't get it to work either. Both are Verizon. My guess is that I am doing something wrong.

It keeps telling me to send a business card so I try that and it never seems to complete.

I have read in a few places that you can go into the phonebook and edit it...can anyone help me with that? I can't seem to find a post on that. I could add them that way pretty simply if I knew how to access...

thx!

I've got a LG KF750 and have no prob with transferring contacts to my Avic 500. After pairing your phone, when your Avic asks you to send contacts by business card just press ok on the Avic: then it should import your contacts without you even touching your phone - that's what happens with mine, and within a couple of minutes it's done.

Hope this helps

Had the exact same problem with my Vu. Copy all contacts from smartchip to handset on the phone. And then try to transfer them to the Pioneer. It should then download them to the Pioneer. If the contacts arent on the phone's internal memory, the Pioneer will never read them via Bluetooth.