update the firm ware of the phone threw htc/support.com. it takes about 30 min and erases everything off the phone. even with out jetware it will work. pioneer uses a parrot chip in the system. just remember to back-up all files, contact and apps befor you do this. or wait for 3.0 software to come out. pioneer claims it will main improve boot speed and bt compatibility. also make sure the phone is discorable before you try to pair it.