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Z2 Won't Start-Up & Buttons Don't Work

By XRFlip05 · Aug 29, 2009in Problems/Troubleshooting💬 3 posts👁️ 1,588 views
Posted Aug 29, 2009 · 19:23 UTC#1

I've owned my Z2 for close to two years with no issue, then the other day, it decided to stop working.

 

When I turn on my car:

 

  • The unit will power-on (the buttons will light up as well as the screen's backlight), but the screen will stay blank. It won't even get to the splash screen.
     
    The only button that will do anything is the Reset button, but that will just lead to a blank screen again. The tilt button doesn't work at all, so I can't get access to harddrive
     
    No sound or static coming though the speakers
     
    When I start or reset the Z2, I can hear the harddrive spin up then spin back down and then silence

 

With the help of the search function, this leads me to believe that my harddrive is officially dead. However, I'm not sure if there is an issue with the Ribbon Cable either (since only the Reset Button works).

 

Also, since I can't tilt the screen down, how do I get to the harddrive? I heard something about peeling a sticker from the bottom of the unit and manually turning a gear with a screwdriver. Is this right?

 

Can anyone confirm my harddrive failure and Ribbon Cable problem?

Posted Aug 29, 2009 · 21:55 UTC#2

The hard drive failing will not cause the buttons to not work... If both problems started at the same time, I think it may be time to send it in for repair. It probably has a blown internal micro fuse on one of the boards. There are a bunch of them...

Posted Jun 08, 2013 · 23:49 UTC#3

I have the same issue on my Avic Z3. Did you have to send it in for repair?