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Has anyone contacted Pioneer Re: 3.0 Issues??

By ckelly33 · Sep 08, 2009in Problems/Troubleshooting💬 22 posts👁️ 3,578 views
Posted Sep 08, 2009 · 03:00 UTC#1

Bluetooth connectivity, black screens, crappy amounts of details on the map prompting hack just to see more than one screen, booting to off- even though you were listening to music when you got out of the car, poor VR on contacts and music (worse than 2.006), etc, etc, etc.

 

Has anyone contact and/or gotten a response from Pioneer? Any official fixes coming? Any explanation for the general ridiculousness of it all?

Posted Sep 08, 2009 · 11:51 UTC#2

Yeah Pioneer knows about it! What they tell you to do is just send your unit in for service! :

Posted Sep 08, 2009 · 13:19 UTC#3

Wow. Not many will do that! I will make my call later this week and post here. I've not been too upset til now with my AVIC. Paying for software that screws up something that ran well only to have the company not stand by their product is a bitter pill.

Posted Sep 08, 2009 · 15:22 UTC#4

Well, I called Pioneer, they will get back to me within 24 hours. lol, I may have to send in my unit LMAO.

Posted Sep 08, 2009 · 15:35 UTC#5

Quality control anyone?

Posted Sep 09, 2009 · 23:11 UTC#6

Did any of you own this thing back in 1.0 days? Maybe taht is why im so happy with it now. I havent had any black screens, There are mods for the detail on the map screen, I havent had any issues with voice recognition. What sort of music were you listening to where you boot to black? The only time that does it for me is if i start it up and the last audio source was my iphone and its not currently plugged in. Doesn't do it for XM. What is the issue with bluetooth connectivity? My iphone pairs without any issues everyday automatically.

 

There has never been an explanation for issues with these products, and I am sure there never will be. its like a black hole and stuff justs comes out. Their support is never any help and I doubt it ever will be. They are there for the illusion of help, they are not tier 2 or tier 3, they are barely tier 1, I am pretty sure they make minimum wage. Might as well put their responses on auto answer because any time I wrote them it was the same kind of dumb response.

 

I personally really like the unit now, do I hope they have more updates of course I do. But I won't hold my breath, especially for f series now that x series is out. Even though its the same software.

Posted Sep 17, 2009 · 18:32 UTC#7

hopefully we can keep taking clones of the X - Series software when updates come out.

Posted Sep 18, 2009 · 18:37 UTC#8

I tried calling earler to see how they would respond, and basically that representative I spoke to claims they never heard of people having SD card playback issues, and to try reformating the card, reinstalling the update, or send the unit in for service...

 

:lol:

Posted Sep 18, 2009 · 21:21 UTC#9

Where are you getting 3.0 software for the F900BT? I don't see it on the pioneer site.

Posted Sep 18, 2009 · 21:22 UTC#10

Also according to support, the unit doesn't support charging of iphones. My guess is because it doesn't specifically state it on the box or on the unit website. Quite literally I think these people really are paid to answer phones and are given some information on a computer screen. They have no practical knowledge or advanced knowledge of the units and it woudl really surprise me if half of them even have hands on use of the unit.

 

Granted what kind of support do you get calling dell or whoever tech support for computers lets say? Owell what can you do.

Posted Sep 18, 2009 · 21:23 UTC#11

It's the paid for update that includes the maps. So basically its classified as a map update, with 3.0 software included. Either way you want to put it.

Posted Sep 23, 2009 · 16:16 UTC#12

I have had more problems with 3.0 than with 2.06. I get the rebooting at various times as well as getting a "please select your time zone" message whenever I change to maps. Never had these problems before.

Posted Sep 23, 2009 · 17:11 UTC#13
Also according to support, the unit doesn't support charging of iphones.
It doesn't, afaik, at least not the 3G and 3GS. Older style iPod and iPhone chargers don't work with them either.
Posted Sep 23, 2009 · 17:22 UTC#14

only problem I have now is sometimes my iphone doesn't connect.(after the avic is fully booted up). and 1 time I was only getting sound thru the right speakers. I blew out the connection and it has worked fine.Im using the Pioneer cable

2.06 worked fine for me also. I haven't hacked or modded the unit, only have the hardwired bypass. I also don't use the VR so im no help there.

some friends say the bluetooth sounds like shit, but that may be their phone or isolated incidents.

 

even with having to pay for the update they should have just gave us, im about 91% satisfied OVERALL with my purchase and experience. I think I will just get a carputer next time. or shit maybe apple will make car stereos with real iphone support, itunes, etc...it could work :lol:

Posted Sep 24, 2009 · 04:01 UTC#15

I too was quite happy with the 2.0 version. I updated and now I have a couple of problems sometimes. When the system starts the screen goes black on start up, this happens about two times a week. I noticed if I stop put the vehicle in reverse to make the camera come on, and then back to drive or park then the screen will come back on, but it is in the navi. settings screen and takes about five minutes before anything works, even the clock will be wrong for a while. Couple other things are that it seems like the phone connection time and the Ipod on time from start up is a little longer now, but they do work. I was wondering can I run my update again, or will that be a problem? Just thinking maybe some file is messed up or something during the update. It did lock up once during the update and I had to hit the retry button. Or is the black screen a couple times a week something I should just live with for now so I don't brick the unit.

Posted Sep 24, 2009 · 20:11 UTC#16
Also according to support, the unit doesn't support charging of iphones.
It doesn't, afaik, at least not the 3G and 3GS. Older style iPod and iPhone chargers don't work with them either.

 

well it works, one would think by the tone "It's not supported" it doesn't work at all. Perhaps they should say it works but it's not guarenteed.

Posted Sep 24, 2009 · 20:18 UTC#17

Has anyone sent their unit in and gotten it back and it works like they would have expected. I see people talking about the problems and a few people talking about sending them off, but I don't see anything about units working or not after getting them back from Pioneer. Please, speak up. Thanks.

Posted Sep 24, 2009 · 20:58 UTC#18

You prob don't hear about it because people are happy. People dont typically vent when their happy. Makes sense doesn't it.

Posted Sep 28, 2009 · 23:55 UTC#19

Just opened my call with Pioneer today. I applied the 3.0 upgrade and now the "Top Menu" area freezes up. If I can get to the radio screen before it does then I'm ok within the radio - and I can use the map quick button to see the current map - but I can't do anything in the Destination menu choice - and if I wait too long after it boots to choose the AV source then I'm screwed - touchscreen quits responding and so do the map and menu buttons.

 

Anybody got directions for going back to 2.0? I got the AVIC to be able to play with the testmode stuff but I never tried it on the 2.0 stuff so I don't have my own backup of the 2.0 software - I didn't expect the 3.0 to completely fark the thing up.

 

 

2006 Copper Red Mazda Miata MX-5

Pioneer Avic-F900bt

Posted Sep 29, 2009 · 00:16 UTC#20

For anyone that did the official 3.0 update.....Make sure you also do the update to the latest software version for the X series. This update fixed what the 3.0 update did not install properly. I realized the software was in an inconsistent state when there was no software version number under "Top Menu" -> "System Settings" -> "Version"

 

After applying the X series upgrade the system works so much better!!!

Posted Sep 29, 2009 · 02:04 UTC#21

No clue what your talking about, the official 3.0 update is actually newer then the 3.01 update at 3.02 it actually contains a newer version of wince. So if you installed the official firmware and then qpplied the patch for the x series. Either it didn't work or you never did the update properly. The x series update should not have even started let alone update or fix anything. Are you sure you have an f series? Did you use the official update? Did you make sure to follow the update process completely? Be ause mine went off with proper version and everything.

Posted Sep 29, 2009 · 03:23 UTC#22

My update went perfectly fine. Both SD cards installed with no errors. Took about 45 minutes. Yes, I have an F700BT. Just because you don't understand it doesn't mean it didn't happen. The point is, if people are having issues they should at least look into this as it made a huge improvement for me.