When I touch my map button, it automatically goes to the clock set up menu and then it won't let me press ok. I tried to calibrate the screen with no changes. Also, the destination and info buttons aren't working. Tried the reset button many times but still nothing. Also, the right side of my screen also seems to be not working. I need some advice......Can't afford new one!!!!!

I HAVE THE SAME PROBLEM!!!!

The left and right sides of the screen doesn't work! I can not type in addresses, or cancel routes because the onscreen buttons closest to the left and right edges are "dead".

For example- when I want to enter an address, and want to click A (on the far left side), it chooses B or C instead-- MY CURRENT DILEMMA--- I accidentally choose some random location while fiddling with the dead screen, and now the Nav will not shut up and it thinks that I want to drive to Pasadena!!!! I cant 'Cancel Route' because the AVIC asks "Cancel Route- OK?" on the top left corner of the screen, which I can not press!

Now the screen does a new thing too- as I am driving, the cursor starts moving on its own (the screen thinks its being touched)- or when its on A/V, the preset buttons change, because the screen is thinking its being pushed.

I called Pioneer, and they want something like $250 just to have it sent in to be inspected (not to mention shipping and having the unit removed and re-installed).

I dont know what to do- I really like the AVIC models, but Im debating weather to ever get a Pioneer in dash Navi ever again!

This stinks - I thought about ordering a new face, but I can't install it, and I don't know anyone who can. Have you decided what you are going to do?