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MUTE is stuck on

By jernelson · Nov 21, 2009in Problems/Troubleshooting💬 6 posts👁️ 1,626 views
Posted Nov 21, 2009 · 04:42 UTC#1

Does anyone know how to turn the mute off. It says ATT in the upper right hand side. I don't know how it got on but I can't get it off so there is no sound.

Thanks

Posted Nov 21, 2009 · 04:44 UTC#2

Hold the voice command button for a while.

Posted Nov 23, 2009 · 06:48 UTC#3

Did you do the video bypass? If you just added a wire in to the moved pin location and left the mute wire alone but still has a connection at the pin the unit will stay muted. It defaulted to mute unless u mute wire is connected some where. Hope that helped!

Posted Nov 23, 2009 · 06:51 UTC#4

That was unique to your install. The unit will not mute by itself if that wire is not connected to something that gives it a command to mute the unit.

Posted Nov 24, 2009 · 00:20 UTC#5
Hold the voice command button for a while.

Does not work.

Posted Nov 24, 2009 · 03:18 UTC#6

Did you try to do the bypass described in this forum? If done incorrectly, it could cause your ATT to permanently stay on