I am trying to reinstall a legal 3.0 after reformatting my F700 with 2.0 to solve a black screen / reboot prolem. I used the 2.0 version for F700 found on the turboss ftp site. However, the 3.0 upgrade now finds a new device number, apparently a result of the 2.0 reformat. Therefore, my upgrade password won't work and i'm stuck at firmware 2.1.

 

What causes the regeneration of the device number? I assumed it was a hardware serial number that would not change but apparently it is software generated. As anyone else encountered this problem?

 

Would the regeneration of the device number be avoided if I was reinstalling my own backup instead of someone else's? If so, it makes backing up your system all the more critical.

 

My options?

Option 1: Call Pioneer and request a new password? I can see how that conversation will go...."Sir, you did what? Reformat with an unknown 2.0 version? Your warranty is now voided. You should have brought the unit immediately to a service center when it black screened." Or better yet, "Yeah right. We're supposed to believe you have a legitimate upgrade package?"

 

Option 2: Install the 3.0 x910bt version? I tried that first when it black screened but the install failed and I had to drop back to 2.0. I suppose I can try again since I at least have a funcitonal unit now. The x910 version is supposed to be compatible with the F700, correct?

 

Thanks for any help or advice.

Read in another thread that reloading the NN746UC image will change the device number, rendering the password invalid. I did this as part of my effort to overcome the black screen problem. Details of the NN746UC reload can be found here viewtopic.php?f=33&t=25465. I'll post a comment in that thread to try and verify this behavior.

 

Meanwhile, I guess my only recourse is to call Pioneer and see if they can help with password reset. I'd at least like to have a valid password in case I need it in the future.