HELLO EVERYONE,

I AM HAVING PROBLEM WITH AVIC Z2 AFTER I DID THE FIRMWARE UPDATE,MY GPS VOICE GUIDANCE IS NOT WORKING,DOESN'T GIVE ME AN INFO WHAT ROAD I AM TRAVELING,NO DIRECTION ETC.SO I NEED HELP PLEASE IF ANYONE KNOWS WHAT DO I HAVE TO DO?THANK YOU

Did you check that voice guideance volume is turned up and it is not muted? There is an icon on the screen in the lower right corner of a speaker. If the speaker has a red X on it, just press it to unmute.

WELL I FORGOT TO MENTION IT DOESN'T REROUTE AND TRIED DIFFERENT HARD DISK DRIVE ALSO STILL IT'S SAMETHING

Please turn off your cap locks key... It is considered yelling and rude...

What firmware did you install, where did you get the firmware, how did you upgrade the firmware? What version of software does your Z say is installed right now?

sorry for the caps lock,I did z2 firmware update from pioneer website one for the z2 hard disk lock up problem and gracenote update after the update everything is saying like according to the pioneer website

Have you tried to do a level 1, 2, 3, or 4 reset on the unit yet? Instructions are in the owner's manual.

I tried it doesn't do any kind of reset like level 4 please help me to do the factory default like it comes from the manufacturer.Thanks

level 4 reset is the only way to get it back to factory defaults.

How do I do it?what is the best way to do it?Thanks

Finally I did the factory default voila everything back to normal.Thanks a lot you guys are the best.Thanks again.